The new generation of taxiing and ride share services has emerged, and with them have come great opportunities for drivers looking for some extra coin every month. However, the allure of driving your personal car for money has also lured creeps and just outright horrible drivers as well, and due to their terrible driving practices deserve to get the lowest rating possible. Here are some stories from real Uber users who have experienced the worst of the worst drivers.
"I got into a shared ride where the only seat open was the front. I opened the door to wafts of various types of smoke, and full blast music. The playlist for this ride was exclusively extremely profane rap, on full volume. Not that the driver cared, because he was wearing huge, noise-cancelling headphones and was bobbing his head to a different time than the sounds the rest of us heard. In the drink holder between the driver and I was the largest beverage container Quicktrip can sell without violating wholesale regulations filled nearly to the brim with a blue soda, and no lid. With every turn the wave of sticky, pure cyan blue veered dangerous close to spilling all over me. Not that the driver cared, because he was WATCHING TOM AND JERRY CARTOONS while driving. The car was in motion and this dude has his eyes on an iPad in his lap watching cartoons.
All attempts to speak to this driver were impossible, as his headphones and the full blast music drowned out all pleas from the terrified passengers. I debated jumping from the car repeatedly, as I considered an accident in this ride a matter of 'when,' not 'if.'
When I finally made it to my destination somehow alive and not covered in blue goo, I contacted the rideshare app immediately to report the safety violations. With any luck for the rest of us on the road, this person’s driver’s license will be revoked forever.
"Immediately when I got in the car, I was hit by an incense-y smell that was so strong it gave me an instant headache. She spent the whole ride trying to get me to join her essential oil down line in a well-known oil MLM. I declined politely and then firmly (I thought). We got to my destination and my head was pounding. She stopped and locked the doors. She told me that she wasn’t going to let me out until I gave her my email address. I kind of chuckled and unlocked my door, and she immediately locked it again. Then she pressed child lock so that when I tried to open the door it didn’t budge. I was shocked and scared, and she repeated that I had to give her my email address and handed me a notepad and pen. I made one up and dashed out of there. Immediately reported her.
A couple of weeks later she somehow found me on Facebook and sent a friend request. Needless to say I blocked her."
"I'm 23 and a girl, and I have horrible anxiety, so I never drive. I usually take an Uber, walk, or skate if I happen to be going to or leaving a skating rink.
A few weeks back, I was drinking with some friends and got absolutely wasted. Usually one of my other friends would drive us all home, but he got wasted too, which I never forgave him for.
We all called separate Ubers. When my driver pulls up, I see that he's relatively overweight and has a neck-beard, but I'm not judgemental, and I was wasted, so I hopped in. He started to ask regular questions, like 'Where are you from?' and 'How has your day been?' Normal stuff, right?
Well, further into the ride they started getting more personal, 'Do you have a boyfriend, what bar were you at, how old are you?' I was beginning to sober up and get uncomfortable. Where I live it's normal to get into the front seat, so I was there. He asked me what time it was when I left. I answered, and he nodded and went silent.
We passed my house, key word, passed. I alerted him of the matter but he was unresponsive. We were driving down a relatively empty road now, and he was being jerky with his turns, and I felt like I was going to puke. No, like, actually puke. And I did. But I made a point to do it on his lap. He pulled over and I took that chance to unbuckle and get out as fast as I could. I knew that I wouldn't be able to run home, so I ran into the forest where I hid behind a bush.
He looked for me and left. I immediately texted my friend and she drove me home. I told the cops, obviously, but they couldn't find him. Gave him 1 star anyways."
"Early October 2018 I took a Lyft over to a friend's house that was about 20 minutes away. I am a female passenger and don’t normally get weirded out by male drivers but holy moly.
It started off as friendly conversation where we talked about how my husband was in Afghanistan and the other usual small talk. Then he asked me what I was doing after my friend's house. I told him going home and sleeping more than likely since I worked super early the next day. Then he asked if I wanted to go hang out. I politely turned him down, but he kept pressing by asking if I was up for a good time or if I wanted to go for a joy ride.
I reported him en route to Lyft. I texted the guy's license plate to different people and took a screenshot of the ride for my own safety at that point. He continued on despite all of my turning him down and repeating I am married to a military man.
As we got closer to the destination he straight out asked me if I wanted to mess around or something (versus all the other ways he was asking). I just got out, flipped him off and went to my friends.
Thankfully, I got picked up at my apartment and it was a four-building complex and dropped off at a Bigger complex, so he didn’t know where I lived or my friend. But holy yikes."
"We had a gentleman named 'Louise' give us a ride in Costa Rica. When he pulled up way past us and lightly scraped the curb, it probably should have been our sign.
He cut off other drivers, missed turns, almost crashed into someone because our lane 'suddenly' ended. At one point, we were driving over these diamond shapes on the road, and even with my worthless Spanish I could tell it was a bus lane. And we drive by like eight cops at that moment. So one of them drives up to my window (I'm in the passengers front seat) as we're going about 25 MPH, and he's yelling at Louise (definitely telling him 'Hey idiot, wrong lane'), and Louise is yelling back (God knows what), and this honestly has to go on for about twenty seconds before he FINALLY gets out of that lane and the cop loses interest.
Now and then he would move his head down so it was right next to his steering wheel, so he could get close enough to see to his phone which was mounted there. And I could get a glimpse every now and again, and I see him missing turn after turn. I honestly thought for a second that he might try to take us somewhere and rob us he was navigating so poorly. I was so uncomfortable I tried to ask to navigate for him, saying something like 'yo navigaciones?' but it didn't register.
I even remember seeing a highway sign to Cartago (our destination), pointing straight ahead, and he started towards the wrong exit. I protested, making a desperate sigh and pointing at the sign, but it was too late.
It was supposed to be a thirty-minute ride, and it took us just over an hour. Maybe, MAYBE, I could have justified two stars if I didn't legitimately think he was putting people in danger. But there was no other choice. I hope to God he has retired."
"So middle of winter I had gotten injured and needed a ride home from the hospital late one evening. My Uber driver picked me up and I noticed she was wearing one of those flimsy paper masks (not even covering her nose mind you).
I always sit in the back passenger seat because I don't know the etiquette and I feel awkward up front. When I got in, she told me to come sit up front with her. I politely declined because I was exhausted and just wanted to go home. I did make a joke and tell her not to worry, I promise I didn't have anything contagious. She proceeded to hack and bark the wettest coughs I've ever heard.
I wasn't able to get the flu shot that year and was terrified and trying to be as cautious as possible (you know, because I didn't want to die) but stuff happens. She then laughed and told me oh no she had to wear it, she had just gotten out of the hospital herself. They told her to go home and quarantine herself because she had that 'deadly flu going around' and what do doctors know about working for a living. She told me, 'I couldn't just not work, I gotta make money, I'm not gonna spend the next week I'm my house. If I die, I die.'
I spent the entire ride with my jacket zipped over my mouth and nose not caring whether I looked rude or not.
She was picking up people from a hospital, hacking her lungs out in the car with them, while she had the flu strain that had already killed a few people around here. I knew it wouldn't really help but as soon as I got home I stripped my clothes and showered with extra soap, praying the whole time I did not catch anything from her."
"The first time I gave one star I was in an Uber that was about to go through a tunnel in NYC. I noticed on google maps the tunnel was backed up due to traffic at that point, so I offered to stop the ride here and get out to take the subway instead which would have been 20 minutes. Instead, he insisted that it wouldn't take that long and went through the tunnel.
About 40 minutes into the tunnel he decides he needs to go to the bathroom and 'discreetly' takes a stainless steel water bottle that he has and starts peeing in it thinking that I wouldn't notice the sound of pee on steel through my headphones or the smell of urine. I gave him one star and reported him to uber for wasting an hour of my time."
"A friend and I took an Uber to go roughly 15 minutes from home so we could both drink and not worry about being a designated driver, and had never had a bad Uber experience in the past.
Our driver proceeded to go roughly 60mph down a road in a congested neighborhood that was probably a 20mph road. She was pulled over immediately, and then tried to get out of the car, argued with the officer to just give her a ticket, saying she needed to get us where we were going, never explaining she was an Uber driver and making us look super sketchy. She then told us to just get out, which we did not do as the officer was still issuing the ticket.
When he gave her the ticket she asked if he could just let her off, and he apologized and explained she had begged to just get the ticket to speed the process up, and she could contest it and that was the best option. Then she continued the ride, continuously telling us she’d drop us off and we’d get a new driver, and also saying just to rate her a 1, which we felt quite bad doing as this was obviously pretty traumatic for her.
We finally caved as she pulled up to our venue and she got upset saying 'why would you do that, they’re going to fire me.'"
"Uber driver picked us up in her personal driving instructor car (passenger side had foot pedals with a board blocking it for when she does Uber) - her car even had custom decals of her face, name, and driving instructor business info etc. I thought: Perfect a driving instructor! Sweet, she's going to be awesome and get us home safe!
It turned into the worst Uber ride ever.
Immediately, the app told her she needed to turn left at the lights, but she stayed in the middle lane. When we were about three cars from the lights I pointed out that it was this left turn, she then went 'oh yeah' and changed lanes without checking the next lane AT ALL and almost got into an accident.
For the rest of the trip she missed all the app cues ('turn left in 200m') and stayed in the middle or right lane so it was always too late to turn. This wasn't because she was upset or anything, she was just so bad at following the GPS. I sat quietly until she missed a few left turns in a row, going completely in the wrong direction to my house... I then assumed the role of her driving instructor, telling her things like 'you might want to change lanes now,' 'next left turn please,' and checking her blind spots for her... she drove but I got us home in one piece!"
"My Uber driver picked me up at 3:45 am to go to the airport. It was a 30-minute drive. It was also the coldest part of winter. This dude said he had been driving all night, and needed to open the window, to stay awake. I told him he could drop me off and I'd call a new ride. Mind you, this was halfway to Denver International Airport from North Denver. There is literally nothing out there. He claimed he would be fine. Next thing I know, we are drifting off the road. I screamed at him and he jolted awake. Thankfully, I ended up getting there safe, but that guy lost his Uber job. He is lucky nothing worse happened, and so was I. All Uber did, was refund me and said they would make the right decision to not let that happen again. That guy could have killed me that morning. Definitely earned his one-star review."
"A friend and I were getting a ride to his house. The driver was playing some rock music at a reasonable level, and we were fine with that. He asked us if it was okay to 'turn it up.' We said sure, thinking nothing of it. That was until he cranked the music to full volume. It was so loud the entire car was shaking. We tried to ask if he could turn it down but screaming literally couldn't be heard.
The worst part was that the music was controlled from his phone, which was, conveniently, in his back pocket, so manually turning it down wasn't an option. Both of us sat there and plugged our ears, the driver didn't seem to notice or care, it was like standing right next to an airplane.
The guy finally turned off the music at my friend's house to thank us. His parents could hear the car from all the way down the street. It was the worst 25-minute car ride of my life. My ears were ringing for an hour but there was no permanent hearing damage as far as I know."
"He decided to change lanes without any signals. When we stopped at the red light, another driver started yelling at him about it and my driver got very upset. By very upset I mean he started screaming back, and when the lights turned green, he sped up and started saying that he was very upset, and he didn’t mean to but obviously this other driver was beyond rude.
He kept taking wrong turns and speeding up without a reason, just saying, 'I’m very upset, I am a good driver.' Since he was clearly losing it and I started to feel unsafe, I asked him to drop me off at that point so I could get another Uber. At this point, he was screaming, 'Why aren’t you giving me some time to cool off, can you believe what that guy said to me I AM VERY UPSET!'
After a few minutes, and my continuous 'that’s why I want to end the trip now, I want to give you time to cool off since you’re obviously feeling upset' he finally agreed to end the trip. I went to open the door (we’re in the middle of nowhere, it’s night, I’m coming from a 13 hours shift at work and I just want to go home) and he started screaming again, 'Please rate me five stars, I’m very upset.' Yeah man, okay. I didn't do that."
"I was getting an Uber to work because I didn't have a car yet. The eta to work is pushing it by my paranoia's standards but it should be fine if traffic is normal. Guy doesn't show up. I am looking at the app to see where he is, because I was 100% certain he had turned into my neighborhood. I find him, he is right around the corner, but then he makes a U- turn and goes back around the block, almost makes it to my house. Then does another U- turn!
He finally stops in front of my place after repeating the process a few times. I am willing to forget about it if I make it to work on time. But he decides to talk about it. He doesn't say sorry, just straight to unnecessary defensiveness. I told him yeah the numbering on the addresses is a little weird on my block but if you had kept going around, you would have found it. If worst comes to worst, it is a circle after all...
But he was just refusing to admit he could have done anything better! He was all 'I've worked this job for 20 years. And in my experience you should follow the numbers on the houses more than the app.' I told him that if he had just gone where the map told him to (even tho he couldn't see my house) and then marked that he had arrived, or even just called me so I could give him directions or something, it would have been better.
But he eventually shut up and drove on silence, and I was left listening to his VERY POLITICAL radio talk station. He eventually asked if he should go straight here or turn (because he doesn't trust the map or know how to read it properly) and I said I don't know, I don't usually take this route. And he got MAD at me! For not telling him to take a different turn!
I gave him 1 star as soon as I got out of that car."
"I was without a car and had my kids for the weekend. They were around 12 and 10 years old at the time. We went to McDonald's, the grocery store, and a couple other little shops in the shopping center. The ride there was uneventful and fine.
After eating and shopping I got a ride back to the house. It was a normal guy who looked to be in his mid-40s. We were trying to leave the parking lot, and needed to turn right at the intersection. The lady in front of us needed to turn left, but it was onto a two-way road with heavy traffic. After a minute he started getting agitated, then he started cursing. I was in the front seat beside him, my kids and groceries in the back seat. I asked him to watch his language, please. He apologized then started getting more and more upset, honking the horn and freaking out. I told him to calm down, we were in no hurry.
After waiting about three minutes he put the car in park, left it running, and got out to confront the lady in front of us. He started pounding on her window and shouting at her, gesturing wildly. I told the kids to grab the bags and get out, and go wait for me in a safe spot I pointed out. I confronted him, told him he was crazy, and cancelled the ride.
Uber was very good about it, refunding me the cost of the ride. I emailed them because I didn't have time to do it on the app when I canceled, I just wanted to get my kids home at that point. They were a little freaked out, but handled it like champs. Uber apologized and also refunded me the subsequent ride we got home. If my driver gets me from point A to point B without terrifying me, I'm giving them 5 stars. I rarely, rarely give less than that. But this guy was a danger."